I've recently run into QuickBooks Error PS038 while trying to download the latest payroll updates in QuickBooks Desktop. The update process starts normally, but then it stops and displays the PS038 error, preventing payroll from updating successfully.
I've already restarted my computer, updated QuickBooks Desktop to the latest release, and confirmed that my payroll subscription is active. I also checked my internet connection, but the error still appears.
From what I've read, this issue might be related to pending paychecks or damaged payroll data, but I'm not sure which troubleshooting step is safest to try first. Has anyone else experienced this recently?
What worked for you? Would you recommend running Verify and Rebuild Data, checking unsent paychecks, or trying another solution before contacting QuickBooks Support?
